We are committed to providing a high-quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us to improve our standards.
We investigate complaints objectively and try and produce a quick and positive solution. We are confident of providing a high quality service in all respects. If, however, you have any queries or concerns about our work for you or are unhappy with our service, please contact Sue Gratton, our Quality Manager. She will contact the appropriate head of the department who will be involved in your complaint.